Privacy policy
What we collect when you send an enquiry, why, and how to ask us to delete it.
What the enquiry form collects
When you send an enquiry, we receive the details you enter:
- Full name, company and email address
- Phone or WhatsApp number and country, if you give them
- The commodity, estimated quantity and your message
Why we collect it
We use these details only to reply to your enquiry and to follow it up with you. We do not use them for marketing and we do not sell them.
Who processes it
The form is delivered by Web3Forms, a form service that passes your enquiry to our email inbox. Our email provider then stores it with our other business email.
If you email or message us on WhatsApp directly, those services handle your message under their own terms.
How long we keep it
We keep enquiries for as long as we need them to respond to you and to keep the business records we are required to hold. After that, we delete them.
Cookies
This website sets no cookies and uses no analytics or tracking.
Asking for a copy or deletion
To ask what we hold about you, or to have it deleted, email sales@heaven-trade.com.
Heaven Trade International SPC, Al Udhaybah North, Bousher, Muscat, Sultanate of Oman.